i love rick...
ive gotten about 40 motors from him in the past 3 years, and all but one were mint...
but he replaced that motor with a brand new one no questions asked and I didn't even have to send him the beat one, which as of last month was still holding steady as a tarp hold down on my buddys shed...
I just recently bought a brass petcock from him for 6.99 shipped...got it in 2 days...all other vendors sell them for like $10+ and shipping costs
this kit business is hit and miss...
qc at the factories isn't as tedious as it should be, but that's the factory's fault, not the vendors
but as a lot of people will attest bgf, if approached politely will do everything to help you...
go at him/them like a dingus and youll be treated as such...
unlike bb where the 6 month warranty crap is call us 950 times, send 347 emails, 267 pictures as proof, then have to pay for shipping a part that is or was factory crapshoot...
sorry I muttled a bit off topic...
bgf rocks