I ordered a 48cc top end rebuild from them and after a week I had no shipping info.
I e-mailed him and after another week...no reply.
So, I opened a dispute w pay pal and after another week he replies order recived last week he'll get me shipping info. tomorrow. (3 weeks and counting)
I'm just laying out my experience.
I'll keep you updated on progress.
Messages
From Buyer - paul yo
9/19/2011 06:51 PDT
After making purchase I imediately recieved my reciepts from you and paypal but no shipping confirmation.
After a week and a day I sent you a e-mail.
It's now two weeks and still no shipment confirmation or product.
Could you please confirm status of shipping or cancel order and return amt. + shipping.
From Seller - Kyle Craw
9/24/2011 11:08 PDT
The order was placed a week ago. Tomorrow we will follow up and make sure that it was shipped and get the tracking Information. Thanks
Kyle
From Buyer - paul yo
9/25/2011 17:03 PDT
Wow, it's only been three weeks since I placed the order. I would prefer to have a notification if there was a delay. Doesn't seem too cool to leave me hanging till I dispute charge.
From Buyer - paul yo
9/27/2011 07:43 PDT
Any updates?
From Buyer - paul yo
10/1/2011 18:47 PDT
I got your shipping info today. I picture you swamped with orders and surrounded with merchandise pulling your hair out trying to organize. You should be so lucky. We'll never know cause theres no communication. Four (4) work weeks have passed since you charged my credit card.
I thought UPS was shipping not USPS but I've been wrong before (shrug)
From Buyer - paul yo
10/1/2011 19:04 PDT
O>K your website now shows item as "partially shipped" Fed Ex Ground. Wish me luck.
Good luck Kyle
Still giving you benefiet of the doubt.
Well I got my Top End today USPS. Looks O.K. Only took a strait month with lots of doubt, I give them (Helio/Kyle Craw) about a 5/10 rating.