Review of Bikeberry and Bicycle motor works☺☺ So here is my experience with this horrible company. I ordered a part from them thinking I would need it for my first build after watching some of their videos, which I don't recommend doing, and waited patiently while 6 other orders I placed on the same day all got delivered to my home within a couple days of each other, all from different vendors. So after another 3 days goes by, so we are at 8 days after ordering, I figure its time to contact them since they never contacted me once to give order status. They get back to me by email and say their orders are in customs having a holdup and it could take another week to ship. So I sent another email within 15 minutes of theirs and said just cancel it and refund me . Next morning I wake to a shipping notification, wow customs really cleared that up quick huh? But what about my cancellation? Oh, they didn't get it even though it wad attached to the original reply. So now we're at 2 lies from this company. I tell them I needed the part a week ago now and it should have been cancelled. So now they tell me I can ship it back, on my dime, oh, and pay a 10% restocking fee. So I got dicked around for over a week when my item should have been shipped, lied to multiple times, got an item that should have been cancelled after almost 2 weeks at this point, and now Gotta pay out of pocket not just for shipping but for restocking too?I have been shopping online for over 20 years, made hundreds of purchases, and have never been more furious as to how these people treat their customers which without id's they wouldn't have a business. Sure, I've been scammed and gotten wrong items or shipped very late but this one just got to me how they could lie and then tell me to pay them to return an item that they knew should have been cancelled due to their horrible service. So just a warning, DO NOT BUY FROM THESE HORRIBLE PEOPLE.