Well I not sure if it’s a Canadian thing or just a Montréal (Quebec thing), I went to Canadian Tire to buy a new plug the only one I could find was the chapion low profile, I really wanted the NGK B5HS so I went to the Parts counter and asked. Big mistake the guy looked it up on his computer and could not find it in his system, then he promptly told me that it does not exist. I literally started laughing and told him what I thought of his response and told him that I would pick one up on my next cross border trip. Funny thing this has happened yo me on other occasions but only in Montréal One notable time in Futureshop (Best Buy) buy a firewire cable, I went across the street at a competitor went back to Futureshop to show the salesman his error, he didn’t seem to care. I am not sure if it because it’s because they are instructed to not to send a customer to another store or just plain ignorance Anyway just wanted to vent a little. Ps. I probably will go across the border in the next day or two it’s a long weekend here!