For some strange reason, you are the only one (out of more then a hundred) that has had a a problem with one. I have been using them on all 6 bikes that I have built starting as early as August 2009. I stand by the fact that the roller reduces the amount of pull on the clutch handle. I stand by everything that is purchased from me 100% and should you have a problem why didn't you let me know. Just send it back to me and I'll refund your money. They work so well that I have a number of repeat customers and members tell me that this item should be included in each and every kit. I take pride that I'm not like MOST of the vendors out there...I don't leave you high and dry after the sale. There is a ole saying: You can't please 100% of the people 100% of the time... well I want to please 100% of the people 100% of the time, and I take pride in that.