I may have waited longer for my Roo motor, but it was worth it.
I however have had bad experience's from people that don't respond to email.
At the same time, I don't always check mine, but,
As a seller (which I am not), If you take someone's money I feel you are obliged to inform the buyer of any hold ups that may affect Estimated Time of Delivery.
I think both may have burnt some bridges here?