I just bought a new Phatmoto all Terrain from Gasbike. Assembled it without issues. But it has no power and won’t even go up a slight incline. Even with hand actuating the engine throttle, it has no power. I called them and they said”watch the clutch video.” I removed the clutch, lubricated it as suggested. No change, barely even pulls the chain at full throttle. Any suggestions? Either the engine is way underpowered or the clutch doesn’t work on a brand new bike? Very frustrated.