I am trying not to be too pissed right now because I just came from surfing and I was pretty relaxed until I got home.
Here is the new story:
Wed. Sept 12 - I order a Engine (only) from GasBike.net. I have a phone number where people actually pick up the phone, rather than never pick it up on the actual "hotline" because once they called me back and I saved it.
So I ordered on the phone, payed with Paypal because the guy promised me it would be shipped next day. Everything went through with the payment - great.
Thurs. Sept 13 - I call again because there was something wrong in the address and I wanted to make sure its only on the bill and not on the shipping label. When I asked if it was shipped already they said YES.
Mon. Sept 17 - Still can't seem to get the info that its shipped when I log in so I call again to ask for the tracking number. The girl that answered the phone tells me that its not been shipped, so Im asking her straight why they lie to customers. She couldnt answer that and instead forwarded me to another guy. This one tells me that it have been shipped on Friday the 14. and I should be getting it by the end of this week. When I ask for the shipping number he said it would be Signature Confirmation and there is no tracking number. I told him if its shipped with Priority USPS there is one but he insists that there is none. Fine, I hang up trying to believe its shipped.
Today Sept 18 I log in to see if the info changed and what does it say? Shipped TODAY and there is the tracking number. I called 4 times, each time they hang up on me and the first time those bandits let me wait 5 minutes first before they do so. I keep calling and let it ring for minutes but now they ignore me. So they must have some kind of system with notes with the caller ID to avoid those kind of calls.
Never again! And the only reason I ordered there in the first place was because Dax didn't had it in stock and Piston Bikes wanted me to pay more than $100 for shipping and their customer service stinks too.
I just hope the engine is without problems but this was the last time I ordered there.
IS THERE ANY dealer that actually doesn't lie and ship fast???
Here is the new story:
Wed. Sept 12 - I order a Engine (only) from GasBike.net. I have a phone number where people actually pick up the phone, rather than never pick it up on the actual "hotline" because once they called me back and I saved it.
So I ordered on the phone, payed with Paypal because the guy promised me it would be shipped next day. Everything went through with the payment - great.
Thurs. Sept 13 - I call again because there was something wrong in the address and I wanted to make sure its only on the bill and not on the shipping label. When I asked if it was shipped already they said YES.
Mon. Sept 17 - Still can't seem to get the info that its shipped when I log in so I call again to ask for the tracking number. The girl that answered the phone tells me that its not been shipped, so Im asking her straight why they lie to customers. She couldnt answer that and instead forwarded me to another guy. This one tells me that it have been shipped on Friday the 14. and I should be getting it by the end of this week. When I ask for the shipping number he said it would be Signature Confirmation and there is no tracking number. I told him if its shipped with Priority USPS there is one but he insists that there is none. Fine, I hang up trying to believe its shipped.
Today Sept 18 I log in to see if the info changed and what does it say? Shipped TODAY and there is the tracking number. I called 4 times, each time they hang up on me and the first time those bandits let me wait 5 minutes first before they do so. I keep calling and let it ring for minutes but now they ignore me. So they must have some kind of system with notes with the caller ID to avoid those kind of calls.
Never again! And the only reason I ordered there in the first place was because Dax didn't had it in stock and Piston Bikes wanted me to pay more than $100 for shipping and their customer service stinks too.
I just hope the engine is without problems but this was the last time I ordered there.
IS THERE ANY dealer that actually doesn't lie and ship fast???
