I purchased Konda GX-35 + Kit from STATON.INC in October 2017. It is still on warranty. All together I have about 50hrs riding or so. The Engine runs but when I open the throtle 100% it is dying. I was able to ride only at about 30-40% of the max speed.
Checked filters, fuel lines, cleaned gas tank, checked spark plug, filter, etc. Same issue.
I contacted HONDA and they gave me several addresses to the shops which supposed to do warranty repair.
1st said they will charge me $75 for inspection then $90/hr for labor if Honda does not cover repair.
2nd said similar rhing although a bit cheaper. They make all kinds of disclaimers saying "if there was possibly wrong gas uses",, "if there was water in the system",...."if the motor was tampered in any way".... all kind of crap. HONDA says they have no control over what the shops do or do not do, which is very bizare.
I am not really sure how to deal with them and I'm totally frustrated with HONDA as they seem not to care to much. BTW - when I say HONDA it means only HONDA US reseller (which really sucks).
Talked to them 3 times on the phone and every time they only give me new adresses for shops in the area but they do not get involved in repair.
I'm not going to bring it to the ship just to find out they want to charge me for inspection and then that Honda will not cover this or that. Totally frustrated and I really recommend not to buy Honda motors.
I was hpoing I'm buying a god brand and paid extra $ to be out of trouble but after just few months dealing with this crap.
I'm thinking about perhaps looking into this myself because if the carb work needs to be done and they charge me $100 for cleaning it I think I can get a new one for $85 and replace it myself. I wonder what else can I chack and what could cause the problem. All this happened rather suddenly and seems like carb issue. I'm not a mechanic but can do simple things.
I wonder if anybody have gone through those warranty issues and servce etc.
What would you do ?
ART
Checked filters, fuel lines, cleaned gas tank, checked spark plug, filter, etc. Same issue.
I contacted HONDA and they gave me several addresses to the shops which supposed to do warranty repair.
1st said they will charge me $75 for inspection then $90/hr for labor if Honda does not cover repair.
2nd said similar rhing although a bit cheaper. They make all kinds of disclaimers saying "if there was possibly wrong gas uses",, "if there was water in the system",...."if the motor was tampered in any way".... all kind of crap. HONDA says they have no control over what the shops do or do not do, which is very bizare.
I am not really sure how to deal with them and I'm totally frustrated with HONDA as they seem not to care to much. BTW - when I say HONDA it means only HONDA US reseller (which really sucks).
Talked to them 3 times on the phone and every time they only give me new adresses for shops in the area but they do not get involved in repair.
I'm not going to bring it to the ship just to find out they want to charge me for inspection and then that Honda will not cover this or that. Totally frustrated and I really recommend not to buy Honda motors.
I was hpoing I'm buying a god brand and paid extra $ to be out of trouble but after just few months dealing with this crap.
I'm thinking about perhaps looking into this myself because if the carb work needs to be done and they charge me $100 for cleaning it I think I can get a new one for $85 and replace it myself. I wonder what else can I chack and what could cause the problem. All this happened rather suddenly and seems like carb issue. I'm not a mechanic but can do simple things.
I wonder if anybody have gone through those warranty issues and servce etc.
What would you do ?
ART