I just wanted to give a "Shout Out" to Sick Bike Parts!
This was my very nervous first time purchasing from them and their customer service was FANTASTIC!!!!!
As this is my first build, I read all the reviews..which were also very good... and being "skeptical" about alot of the buisnesses, decided to give them a try.
I put in an order on Thursday 11:30 for a crank adapter kit, and immediately got an acknowlegement of the order. I emailed them to say thanks, and got a response early in the evening only a couple hours later.
last Friday I also purchased a 4 stroke air filter upgrade, incidentally also at 11:30 AM. at 12:30 pm, I got a "Shipped" indication from them on BOTH orders! Then some USPS tracking numbers around 6-7pm that same day for both orders! WOW, haven't seen customer service myself that good in a long time!
I emailed them again, and got a response midday next day thanking them. Jim told me I should see them in 2 days on Tuesday. Here it is Monday, the day before, and the parts are sitting here in front of me now!!
If anyone is thinking "Oh boy...should I try SBP?.....YES, Go for it!!!!!" If they stock something I need again, I'll 100% purchase from them again. Jim said "thanks for the kind words, all I can say is we "try". WOW, thats good enough for me!
WAY TO GO GUYS!! I'm glad we got some dependable suppliers on our side.
All you bike builders out there...YOU ROCK!!! See ya!