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on revolutioncycles....i ordered a 36T sprocket from his website and expected it within a week, after 3 weeks i emailed but got no reply. i posted a complaint with paypal and he refunded my money with a short cryptic message: "no space to work" .....?? so i just browse away whenever i come upon a revolutioncycle listing

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6/27/08 - Ordered kit from Zoombicycles.com
7/3/08 - Received kit from Zoombicycles.com
7/4/08 to 7/6/08 - Worked on bicycle with a licensed mechanic and found out motor is DOA. Emailed them immediately.
7/7/08 - Got a call from Zoombicycles, saying they will see if there're any other suggestions on how to fix the motor before sending it back.
7/9/08 to 7/20/08 - Called and emailed multiple times without hearing back anything.
7/21/08 - Finally got a reply saying I need to ship it back. They will test and send out a new motor if they determine it's dead. I gotta pay for shipping.
7/22/08 - Sent via UPS.
7/25/08 - Packaged received, signed by JHON.
7/28/08 up to today 8/7/08 - No emails, no phone calls, no status updates, no info what so ever from Zoombicycles.com.

I'm not so sure about the people giving them thumbs up, since I certainly am not getting any support/responses from them. I'm still waiting for a working motor to be shipped to me... if it ever gets shipped.

Very poor customer service if you ask me. Maybe I'm the only one?! If so, then lucky me!?

By DOA, do you mean it was siezed? No spark? Faulty or missing gaskets? Full of cement? I agree that it shouldn't have taken as long as you state for a response, but how many of these kits as a whole have been received DOA from any of the vendors. I'm still up in the air on the subject.......china kit or just spend my money on a complete whizzer.

It's seized. It would pretty much not turn at all. I'm regretting buying from someone outside United States, as these guys are in Canada...

I called and emailed them on multiple occasions. I AM giving them the chance to fix it still, but refer to my time line (bottom of page 4), it's been a LONG time. They took almost 2 weeks before telling me I have to ship it back on my dime. They've received it for two weeks now and haven't mailed out a new motor.

I think that means they dropped the ball? Sorry, this makes a bad experience for a noob.

Sorry, I'm no mechanic so I have no idea. But basically the small sprocket in the motor where the chain goes thru is stuck. My bro-in-law, the mechanic, originally thought it was compression, but after taking out the spark plug, it's still stuck. He did take it apart but said the thing pretty much seized up. He did say it's just a simple motor, but something is stuck good inside... I think he said it was the clutch? But at least he's a mechanic, and knows what he's talking about. And still no replies as of today (8/8/08).

I'll consider emailing them the link and filing with ripoff reports.com. Thanks for the suggestions!

I've bought a couple of kits from Zoom and they were fine. One thing they do say is (It's in the instructions) is that the sprocket may not want to turn and you need to use a screwdriver or other prying device to turn it initially. Mine were like that and I panicked on the first one till I tried their method. After a few turns it loosened up and worked great. Might not be what you had but this is from my experience with Zoom. I'd buy from them again.

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"the California Kid" has a Zoombicycles engine and so far its been fine so I haven't needed any help. Of intrest Kings Motor Bikes & Zoombicycles have the same address in Canada. Walter F.

Well I'm a big fan of Thatsdax. I've bought 4 motors from him 1-50cc, 2-70ccs and a Titan. Customer service has been A#1 all the way. That's probably why he's so darn busy, business is good.

I have a friend who bought a Deminsion Edge 35 cc mitusbishi friction kit on a Dahon folding bike. The owner seems to lack PR skills but his son was most helpful and delt with me even though I did not buy his bike, I just helped build it. I ride that bike on occasion and I love it, it just gets stronger every day. Just a bit out of my price range, but I wouldn't mind having one.

Chris Hill, CH-80 Kit

I've nothing but good words to say about Chris, his engines and kits. Everything was in perfect condition even after the U.S Mail bounced it around. The box was crushed but the contents were uneffected. Everything went together easily and the engine started on the second pull through on a rear wheel stand. My inexperience caused me a little problem with the clutch, (makes me wonder if ATAGENT didn't have the same problem) But Chris patiently explained by phone that the clutch could not be disengaged by hand. After solving that small situation I was on the road in less than six hours labor. The engine is strong, quiet and runs surprisingly smooth for a 2 cycle. Like all of these engines it could use some work on the clutch actuating system design but that's something I can live with for a while. I'm looking at a second bike and will certainly consider Chris Hill to supply the engine.

"So many bicycles...So little time..."

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