Whats the deal?!

Discussion in 'Motorized Bicycle General Discussion' started by brdl04, Aug 10, 2011.

  1. brdl04

    brdl04 New Member

    Joined:
    Aug 9, 2011
    Messages:
    5
    Likes Received:
    0
    So why does almost every engine kit vendor have customer service issues?

    1. Raw motors- Support email down, nobody on the phone, but will gladly take your money

    1. Kings motors- states same day shipping-doesnt happen, nobody on the phone

    etc. etc.

    not to mention all the horror stories of people getting wrong parts.

    If I purchase something from one of these vendors, will I eventually get an item? How do you veterans deal with shady sites like the ones above?
     
  2. rustycase

    rustycase Gutter Rider

    Joined:
    May 26, 2011
    Messages:
    2,746
    Likes Received:
    0
    it's all a crapshoot????
    :)
    rc
     
  3. brdl04

    brdl04 New Member

    Joined:
    Aug 9, 2011
    Messages:
    5
    Likes Received:
    0
    Thats what I'm noticing. its crazy!
     
  4. Bob Mac 18704

    Bob Mac 18704 New Member

    Joined:
    Jan 24, 2010
    Messages:
    127
    Likes Received:
    0
    My advise would be to build a 4 stroke. You'll be a lot happier in the end
     
  5. Gary Harris

    Gary Harris New Member

    Joined:
    Jul 31, 2011
    Messages:
    86
    Likes Received:
    0
    Raw Motors got me. I filed a dispute with Mastercard though.
     
  6. brdl04

    brdl04 New Member

    Joined:
    Aug 9, 2011
    Messages:
    5
    Likes Received:
    0
    its too bad there are not more reputable companies. I would think they could make some serious money if they had legitimate customer service policies in place.

    Maybe we should start our own?? who's with me? !!dance1
     
  7. John the Chimp

    John the Chimp New Member

    Joined:
    Jun 4, 2011
    Messages:
    81
    Likes Received:
    1
    Piston bikes is awesome. Never had a problem with them.
     
  8. donphantasmo

    donphantasmo Member

    Joined:
    Oct 3, 2010
    Messages:
    360
    Likes Received:
    0
    I just called PISTON BIKES today. First time calling them, and got someone on the phone right away. I talked to Robert (tell him Romeo sent you). I ordered an engine kit, front brakes, black springer front end, kick stand and seat. Got great customer serivice, and was told it would take 30 minutes to 1 hr to put everything together, and it would definately ship today. they e-mailed me 15 minutes later with an invoice.

    brnot <-- this guy looks like me!!

    I expect to get my parts either Saturday or Monday. Either way, I'm very pleased with the experiance and professionalism. I will be an avid customer with them, as long as they keep being the same!!!

    Try them out, call and talk to Robert.
    1-800-361-5755
    click here to jump to piston bikes motor hotlink
     
  9. John the Chimp

    John the Chimp New Member

    Joined:
    Jun 4, 2011
    Messages:
    81
    Likes Received:
    1
    Greg is a good guy also. They both are very informative. They arent the tipical snake oil salesmen of the industry.
     
  10. Allen_Wrench

    Allen_Wrench Resident Mad Scientist

    Joined:
    Feb 6, 2010
    Messages:
    2,787
    Likes Received:
    1
    *Ahem* Matter of personal taste here, but I stick with That'sDax, SBP, & Pirate. And also a little company which goes by the name of CustomMotoredBicycles.com. I've used them before, some many times, and they've NEVER let me down.

    I've also heard good news about Venice, BoysGoFast, & Piston Bikes, though I can't say I've shopped there yet.

    Anything you need you should be able to dig up at one of those above sites. And they will be there for you if you need them.
     

Share This Page