Well, here's my eperience with them... 7/18 - Ordered the HD wheel in black over the phone with Alison (I specifically asked if everything was in stock) 7/19 - Received this email "Hello, I am so sorry! We fabricate the HD wheels here and have been slightly back ordered. This will be made either Monday or Tuesday. Again, we apologize, Alison" 7/26 - Received this email "Unfortunately, we are temporarily out of stock on the black rims for the HD wheel. Please let us know if you would like the silver rim instead, wait for the black to come in stock, or receive a refund. We apologize for the inconvenience. Thanks," 7/28 - Called to redeem refund, Spoke with Finance dept, was told it would be processed that day. 7/29 - Received this email "Hi, Your order has been refunded. Safe!" Well its going to take 3-5 business days to get my money back. That's 16 days total. Why this might not mean much to some, some of us depend on these for transportation, and some us depend on these for income, either way, time is money. I am very much regretting my order through them, don't let it happen to you!