CRAPPY Customer Service: BikeMotorKit.com

Discussion in 'Motorized Bicycle General Discussion' started by Sparks66, Nov 23, 2009.

  1. Sparks66

    Sparks66 New Member

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    I ordered a motor from bikemotorkit.com and the motor arrived in four days. It was missing the gas cap. I called the guy and he makes it sound like I must have lost it. I just got the darn thing, how could I lose it? He reluctanty said he would send one out that day. It's been over two weeks. I am pretty darn sure he just blew me off. Afterall, he already received my payment. I will never ever buy anything from Bikemotorkit.com again. His advertisement says you also get detailed instructions. I didn't get any instructions. Get on your motorbike and ride as far away as you can from this place and leave them in the dust.
     
  2. Riding Rich

    Riding Rich New Member

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    I got a motor from Pirate Cycles.
    Got real good service.
     
  3. stilldoc

    stilldoc New Member

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    I got mine from bikemotorkit.com also. It came well packed and within 5 days. The gas line was missing but they sent me one promptly after I contacted them by e-mail. The directions could have been better. I got about 10 stapled pages on regular paper using a printer with a cartridge that was nearly out of ink. I've had no problems with the motor or anything else in the kit.
     
  4. 1 low 64

    1 low 64 New Member

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    I'd love to try them for a kit, but they don't ship to California.:-||
     
  5. rkorson4209

    rkorson4209 New Member

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    yay. i finally, I get to vent,lol. Well so far I ordered 3 kits. 2 From Bikeberry, and 1 from thats dax. Well one of the motors I got from bikeberry has been having nothing but problems from the start, and had noticed like oil all over the bike like there is a crack maybe somewhere. It siezed up, so I contacted bikeberry about it. They told me to pull the piston out to see if it is burned or scorched. LOL I told them how can I pull it up and out if it is siezed up. I told them I think the motor should be replaced, but they quickly replied we warranty parts. I do gotta say tho that the kits came pretty quick in the mail about 4 to 5 days, but both were really banged up badly. The kit I ordered from dax took awhile to come around 9 days, but when it came it was in excellent cond, and seems to be of alot better quality. They did forget to send the clamshell adapters, so I wrote them about it, and they said they would get it out a.s.a.p. So if I were to order again, I would pick dax again, or try pirate cycles from what everyone says.
     
  6. saetta

    saetta New Member

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    Both of my motors are from Zoombicycles, one year apart, and neither had missing parts or function issues.
     
  7. rkorson4209

    rkorson4209 New Member

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    You got real lucky both times, I heard the ratio is like 1 out of 5 is bad
     
  8. Motor Boys

    Motor Boys New Member

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    I ordered 10 last summer and 3 were missing parts, they sent them quick but still.
     
  9. rkorson4209

    rkorson4209 New Member

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    man you guys are lucky then i have 2 good out of 3 all purchased in 2 mos. and 2 were missing parts
     
  10. Motor Boys

    Motor Boys New Member

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    I gotta thank them really they are the reason why I started selling engine kits, I figured there had to me more people getting kits that are missing stuff, and are sick of it aswell. Good luck all, some times as we all know the cheapest kit does not always relate to to best service and engine.
     
  11. george_n_texas

    george_n_texas New Member

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    I don't know what the normal ratio is. They are doin a pretty good sale at zoom right now free shipping! What parts were missing? How long did it take to get em? Did they respond quickly?

    Everyone makes mistakes it's how you deal with them that sets you apart. Just check the read below on gasbike.net AKA King's...they skewed me for $20 store credit.

    gasbike.net a/k/a Nationwide Access, LLC. Complaints - NO Customer Service Refuse to Honor Kits Sold
     
  12. cigron

    cigron New Member

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    I bought 48cc 2 stroke from Bicycle-engine.com and put it in A schwinn cross trainer 700cc 32 mm tiers wide I would not recommend the bike
    I had to do allot of shade tree engineering to make it fit I hade to make my own air cleaner plus I had to smash the sides of the down tube about 6mm now that's on the road im very happy with it on the flat it does about 25mph and A good job on the hills I live in central Pennsylvania after about 5 gallons it runs better then ever
    this was A learning process in the sprlng I am going to make another one frist class all the way and I will buy from bicyle-engine
     
  13. george_n_texas

    george_n_texas New Member

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    I imagine it's a learning curve for everyone who gets these things...I think it's gonna go much smoother on my second build I think I have an easier frame to work with tho begin with and the engine has a slant for more room as well.
     

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