Zone 8 Cycling BUYER BEWARE !!!!

[BrettMavriK]

Zone 8 Cycling has been banned from the "other" forum.
Why they are allowed to advertise here besieges me.....

This is my experience with a Zone 8 Motor:

I now have Absolutely No Faith in Zone 8.

Buyer Beware!!!

I received a kit from them which looked pretty good.
This was not the case whatsoever.

After about 40 miles the motor completely seized up. Jim at Creative Engineering and I opened the case for inspection. We discovered one of the crank bearing seals was installed backward. I mean it was installed on the inside of the case, thus sealing the bearing from all lubrication. The bearing seized, the crank was warped, and the magneto was fused to the shaft. The motor was shot. This is clearly a defect from a stupid mistake made in assembly.
I sent Zone8 FOUR EMAILS AND TWO PHONE MESSAGES, because they do not answer their phone.
(now I know why)

I gave them a month to respond. NOTHING.
Completely buried their heads in the sand.
I'm out $150.00

My Advice:

BOYCOTT ZONE 8 CYCLING !!!
Don't buy anything from them ever!

Flat out..........THEY SUCK !!!!

By the way, We put on a That's Dax Motor and it is Awesome !!!

'BrettMavriK

[TigerToothBikes.com]

Originally Posted by BrettMavriK

Zone 8 Cycling has been banned from the "other" forum.
Why they are allowed to advertise here besieges me.....

This is my experience with a Zone 8 Motor:

I now have Absolutely No Faith in Zone 8.

Buyer Beware!!!

I received a kit from them which looked pretty good.
This was not the case whatsoever.

After about 40 miles the motor completely seized up. Jim at Creative Engineering and I opened the case for inspection. We discovered one of the crank bearing seals was installed backward. I mean it was installed on the inside of the case, thus sealing the bearing from all lubrication. The bearing seized, the crank was warped, and the magneto was fused to the shaft. The motor was shot. This is clearly a defect from a stupid mistake made in assembly.
I sent Zone8 FOUR EMAILS AND TWO PHONE MESSAGES, because they do not answer their phone.
(now I know why)

I gave them a month to respond. NOTHING.
Completely buried their heads in the sand.
I'm out $150.00

My Advice:

BOYCOTT ZONE 8 CYCLING !!!
Don't buy anything from them ever!

Flat out..........THEY SUCK !!!!

By the way, We put on a That's Dax Motor and it is Awesome !!!

'BrettMavriK

no 6 month warranty?

[BrettMavriK]

NOW He finally responds:

This is the email he sent me directly and my response.

I didn't expect your help.
After I sent FOUR EMAILS, and left TWO PHONE MESSAGES with no response from you for ONE MONTH THAT I WAITED TO HEAR FROM YOU, you finally speak up when I go public and you may have something to lose other than just keeping my money and blowing me off completely otherwise? I figured I wasn't going to get any help from you after ONE MONTH that I waited, so I spoke up.

How many more people have you done this to???

This is how you do business???

I really don't care what you do as far as I am concerned.
What I really care more about is warning other would-be engine kit buyers about your practices.

I don't want another one of your motors. I don't trust their reliability as far as I can bowl them !

Keep my money. It seems you need it more than I do.

Best of Luck and Kharma.

'Brett


From: "zone8trading@yahoo.com" <zone8trading@yahoo.com>
To: "BrettMavriK @ Motorized Bicycle Engine Kit Forum" <brettmavrik777@yahoo.com>
Sent: Sunday, March 15, 2009 3:36:46 PM
Subject: Re: HELLO

thanks alot don't expect us to help you anymore. good bye

Thank you

Zone8cycling
Zone8Trading
Phone: 1-626-242-0979
Fax: 1-626-454-3856
E-Mail: Zone8trading@yahoo.com
Website: Products

--- On Sun, 3/15/09, BrettMavriK @ Motorized Bicycle Engine Kit Forum <brettmavrik777@yahoo.com> wrote:

From: BrettMavriK @ Motorized Bicycle Engine Kit Forum <brettmavrik777@yahoo.com>
Subject: HELLO
To: zone8trading@yahoo.com
Date: Sunday, March 15, 2009, 9:39 AM

This is a message from BrettMavriK at Motorized Bicycle Engine Kit Forum ( Bicycle Motor Forum - Motorized Bicycle Engine Kits, Manuals, And Help ). The Motorized Bicycle Engine Kit Forum owners cannot accept any responsibility for the contents of the email.

To email BrettMavriK, you can use this online form:
http://motorbicycling.com/sendmessag...lmember&u=2245

OR, by email:
mailto:brettmavrik777@yahoo.com

This is the message:

You may want to read my post about You and Your Company on this forum.
It's under "General Discussion"

I have sent you four emails and left 2 message on the phone you never answer.

'BrettMavriK

P.S.- I also left a Vendor Poll Review on the other forum for you.

Thanks for taking my money and not being a man.

[Bikeguy Joe]

WOW!!!!
That's it?
"thanks alot don't expect us to help you anymore. good bye"

Seems to be real good business going on there.

[BrettMavriK]

It took alot for me to speak up , Joe.
I don't want to cause upheavel to this delicate forum.
I do not want other people to experience what I did with this guy.

I gave him a month to respond, and that was more than fair.
Only until I went public does he respond to me. That tells me he
does this ALL the time. When he may have something to lose,
(i.e.- the money he spent to be a sponsor on this forum and then someone exposes his ethic)
Only Then Did It Hit Home.

True Colors

'BrettMavriK

Originally Posted by Bikeguy Joe

WOW!!!!
That's it?
"thanks alot don't expect us to help you anymore. good bye"

Seems to be real good business going on there.

[Spunout]

Originally Posted by BrettMavriK

It took alot for me to speak up , Joe.
I don't want to cause upheavel to this delicate forum.
I do not want other people to experience what I did with this guy.

I gave him a month to respond, and that was more than fair.
K

imho, you absolutely did the right thing, you know? whats fair is fair. if they'd handled the situation as they should have, im sure your vendor review would have reflected on them positively.
you have more patience than i....i wouldve given them a week and a half. tops. theres no excuse for that.
ZONE 8: your ad says "6month warranty". if you cant back it up, dont post it.

[TigerToothBikes.com]

surely thats false advertising punishable by law suit?

[TigerToothBikes.com]

we all know the real truth here though, Zone 8 has bought cheap crappy engines and its come back to bite them, the reason they didn't answer before is they've had all too many engines bounce back to them. It's probably gotten to the point whereby they hope by keeping their head down, the customer bins and forgets so they don't have to fork out more cash. Thats the trouble with retail, the buck stops with you NOT the manufacturer. It is the sellers responsibility to replace/repair/refund.

I would welcome an explaination from Zone8 though....just to make things fair (and juicy!)

[deacon]

In the case of this forum it isn't about revenge or getting even, it's about saving someone else from the headache and loss of money with a dealer.

I hate that any dealer treats anyone like that. Yes you have a perfect right to be angry and I would be too. You have a responsibility to give honest advice to other members here and it seems to me that you have done that. thanks....

[DOC BOLM]

GOOD BYE Thats one heck of a way to run a business.