Hi guys, here is a letter I just wrote to the guy at motovelo.us
Dear Aydin Ozan,
A few months ago I purchased a kit off your website. The moment I opened the box I saw something was wrong. The engine had dents and scratches on it, as did nearly every other part of the kit. The clutch lever had a part on that was so pinched it ended up stripping the wire and the clutch fell apart. I was forced to purchase a new clutch lever and new clutch cable. When I attempted to access the crankshaft, I found the bolt was gouged out. I called you and you sounded surprised but nicely agreed to pay for a machine shop to fix it. I didn't hold you to that even though I should have. After all these problems, the engine is now essentially burned out. Now, anything above 10 mph it loses nearly all power. To make it worse, it appears this is not the first time you have done this. I say that because there are other people complaining on the internet that you have done the same thing. However, the one huge major difference between them and me is that I am a licensed attorney. Which brings me to my next point...
I'm will be filing a small claims complaint against you and motovelo, in the district court of San Diego on Monday requesting $2,000 in damages. My calculation is as follows....$260 for direct damages (the cost of the kit) $200 incidental damages (the cost of repairs), $400 in consequential damages (my time spent repairing the kit) and $1,140 in punitive damages (to punish you for breaching warranty). I picked up the forms today after work and made sure the forum is proper, it is. If you fail to come to San Diego to defend yourself, I will have default judgement entered against you and I will collect that way. After I file suit, I'm going to contact my friend who works at the attorney generals office in the consumer relief program and let them know that you, and your company are not only breaching warranties, but illegally shipping motors in California that do not meet CARB regulation standards. They will investigate my claim right away. I promise. When they do, you and your company will be shut down. You will also likely be fined somewhere in the ball park of $10,000. Not 100% sure on that but I'm 1005 sure that California takes its emissions regulations seriously. I'm estimating the above will take me around 1 hour max. I think I can do it all on my lunch break Monday.
However, I talked to you on the phone and you seemed like a nice guy. I'd also like to think this thing was a big accident and that those other people are mistaken. For those two reasons, I'm considering giving you a way out. If you refund my paypal account $300 by midnight on Sunday I will not take the above mentioned actions. Oh, and a word of advice, if you don't refund my account, I highly recommend shutting down your website because if you don't, the assistant attorney general's job will be way too easy.
I hate for it to come to this, but if you think I'm bluffing/joking/lying, try me.
Sincerely,
XXXX
Dear Aydin Ozan,
A few months ago I purchased a kit off your website. The moment I opened the box I saw something was wrong. The engine had dents and scratches on it, as did nearly every other part of the kit. The clutch lever had a part on that was so pinched it ended up stripping the wire and the clutch fell apart. I was forced to purchase a new clutch lever and new clutch cable. When I attempted to access the crankshaft, I found the bolt was gouged out. I called you and you sounded surprised but nicely agreed to pay for a machine shop to fix it. I didn't hold you to that even though I should have. After all these problems, the engine is now essentially burned out. Now, anything above 10 mph it loses nearly all power. To make it worse, it appears this is not the first time you have done this. I say that because there are other people complaining on the internet that you have done the same thing. However, the one huge major difference between them and me is that I am a licensed attorney. Which brings me to my next point...
I'm will be filing a small claims complaint against you and motovelo, in the district court of San Diego on Monday requesting $2,000 in damages. My calculation is as follows....$260 for direct damages (the cost of the kit) $200 incidental damages (the cost of repairs), $400 in consequential damages (my time spent repairing the kit) and $1,140 in punitive damages (to punish you for breaching warranty). I picked up the forms today after work and made sure the forum is proper, it is. If you fail to come to San Diego to defend yourself, I will have default judgement entered against you and I will collect that way. After I file suit, I'm going to contact my friend who works at the attorney generals office in the consumer relief program and let them know that you, and your company are not only breaching warranties, but illegally shipping motors in California that do not meet CARB regulation standards. They will investigate my claim right away. I promise. When they do, you and your company will be shut down. You will also likely be fined somewhere in the ball park of $10,000. Not 100% sure on that but I'm 1005 sure that California takes its emissions regulations seriously. I'm estimating the above will take me around 1 hour max. I think I can do it all on my lunch break Monday.
However, I talked to you on the phone and you seemed like a nice guy. I'd also like to think this thing was a big accident and that those other people are mistaken. For those two reasons, I'm considering giving you a way out. If you refund my paypal account $300 by midnight on Sunday I will not take the above mentioned actions. Oh, and a word of advice, if you don't refund my account, I highly recommend shutting down your website because if you don't, the assistant attorney general's job will be way too easy.
I hate for it to come to this, but if you think I'm bluffing/joking/lying, try me.
Sincerely,
XXXX
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