Pirates

Yeah that's right, pirate cycles. I'm here posting to warn anyone considering buying from pirate cycles and to ask that their link be removed from the forum. I found out about pirates from this site, and after looking at their website I decided to buy a part from them because it looked like a nice part for my style bike. I did not know that their customer service was completely non existent at any hour of the day every day of the week, I also did not know that their parts would be noted as "Will ship within 24 hours" for 2 weeks straight. I asked
someone else about their experience with pirate cycles and this was it.

"Did you ever get your parts from pirate or did you get a refund?"

"I got my parts (engine kit'), but it was a lemon. then they never answered the phone, or returned emails."
"It was over a month later and they sent me a email stating that they would not return the motor."

I have a bit of bad luck, but as I start to look around and notice it wasn't bad luck but a bad person on the other end of the transaction. I suggest you and anyone you know Never deal with pirates.

I got a reply from pirates no less than 20 minutes after this thread posted. This is a really inefficient customer service dept.

lol

I finally got em on the phone. I wish they could have answered one of my phone calls or emails before I had to post this thread initially. I underestimated the power of forums.

Pirates if your reading this I suggest you make a 30 minute window on your website where your Customer service dept. is open and all you guys take calls on Pinger lines (phone service you can use on an ipod best part is its free when they call you). you'd need an ipod and wifi, but everyones got that right?