nobody works in shipping. it must be a software program or something. every single time I called there, no one ever answered the phone in shipping or called me back. the last time I ordered from them, I ordered a top end rebuild kit, a crankcase with a centrifugal clutch, and the one piece wide pedal crank. got everything for the engine, no pedal crank. called and they said they would send another out. they lied. next time I called they had it marked in the book it was shipped. I asked if it would come in the same box or another. they said separate box. carrier must have lost it. ok, well, what's the tracking number? we don't have that information. so you mean to tell me there is some phantom package floating around out there with my name on it, but yet fedex has no record of any other packages being shipped to my address, you don't have a tracking number, but yet because it was marked in your book that you sent it, I'm supposed to believe that? I got hung up on after the words "phantom package" and decided I will never buy from thoae slimeballs again. they are just out to screw people, nothing more. I ordered the part I needed elsewhere and haven't looked back
