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Old 03-25-2009, 06:03 AM's Avatar is offline
UK Dealer
Join Date: Jun 2008
Posts: 455
Default Re: Why we're going bankrupt...a warning to others.

After some legal research (quick googling) it appears non-refundable deposits are legal in the UK to cover sellers expenses in the event of customer cancellation. Whilst some retailers charge 50% i feel 15% to be fair. Thank you to Dan for that suggestion (you've probably ensured our survival!) Take heed all vendors. Be SURE your terms clearly state either a restocking fee, which is legal for you guys in the US, or a form of non-refundable deposit. Also be sure to state delivery costs are also non refundable. If you chaps wouldn't mind checking out our "Conditions of Use" page and consider if it's legal&fair i'd appreciate it.
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