Originally Posted by orbit222
I had a problem with power loss at high rpms. Chris helped me with trouble shooting all the usual suspects- bad mix, carb clip, etc. He's always prompt to respond. I finally figured out it was a leak in the case (see pic) which I diagnosed by spraying carb cleaner while the motor was running. I fixed it with rtf as suggested on a thread here and dropped Chris a note to tell him what was up. The motor was almost a year old at this point and he didn't hesitate to exchange it for a new one. I'll admit it was a pain, but once the problem became clear he really did come through. .
That is pretty amazing. Way to go Chris!