Re: FedEx...NEVER again.
SBP has only used USPS. We've had a very few misguided shipments. But the stuff made it. We've only had one box bust open, but everything was there.....it must have been drop kicked. USPS works for our business, but I doubt they ship whole bikes.
As for incoming - our growing list of suppliers use them all. All I can say is "Glad DHL is going under". No one could lose a package like DHL.
FedEx International STINKS. You guys would FREAK out if you saw what we pay in FedEx bills - and for what? Totally thrashed boxes.
UPS - I forgot to mention boxes they backed over.....
Here's the kicker - all these guys are too chicken**** to even leave a note or apology or try to make it right at the time. They just play doorbell dash! Leave a mutilated package and run.