Originally Posted by bairdco
you're right about the customer service. the guy i called (Brad? maybe?) was really helpful, and looked up a bunch of dealers, asked me if i was interested in becoming a dealer (that would be great, but it'd mess up my unemployment...) and told me Ace hardware just signed a big contract.
not too often someone out there takes the time to talk to their customers, especially to a guy who wants something for a suped up toy bicycle.
Brad Clark, and he is the national sales manager, if I recall. Yes it is refreshing to actaully talk to someone who seems genuinely interested in his customers. He's the man I spoke to and gave me the name of a local dealer, a rental place that uses Opti-2 exclusively in his 2 and 4 cycle rental tools.