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Old 11-10-2009, 05:19 PM
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lordoflightaz lordoflightaz is offline
Motorized Bicycle Elite Member
Join Date: Jan 2009
Location: Phoenix, AZ
Posts: 296
Default Re: Dealing with Bike Shops

Originally Posted by Bikeguy Joe View Post
That about sums up the world of retail in general.

Home Depot adventure- "Hi, can I help you?" "Yes, I need some glue for a laminated floor." "Uh, let me get someone in gluing."
Before I can tell this guy his store doesn't have a "gluing dept." he's on the special phone calling for back up and then I have three guys, all trying to figure out what the first guy is trying to find, one says; "It's in the Paint dept., by the other glue." One says; "I think it's by the drywall and floor leveler." One stands there looking like he's ready to pee his pants, and I walk down to the flooring dept., get my glue and leave them all in a "meeting of the minds".

I do it just to be mean I think.

Mrs. Joe asks me when we leave "Why do you always ask when you know where it is?"

"Well, he asked 'Can I help you?' didn't he? I was just trying to let him do his job."
Well at least Home Depot is back in the "can I help" mode. The last few years that had gone away. I noticed that they started asking to help you again this year. Still I have found my Ace Hardware to nicer and more helpful. Curt at my Ace helped me wander the store for things this last Sat to put in my 20% off bag.

Some people are just asking for it when they ask if they can help me. I often go out of my way to give them something to do, just so they can feel good. Too bad I walk so slow. LOL.
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