BGF has hongdu solex clones/ review RUN AWAY

joek · #1 (**permalink**) 10-22-2009, 04:02 PM

Goes To show don't expect the same value as a suppliers other products, sent this note to BGF fwiw Joe

"Rick, not happy with you on this engine. the packaging arrived intact without damage, the engine on the other hand-was either damaged in transit due to the way it was packed, or damaged before shipment. the gas tank is caved in,the flywheel is not concentric with the crankshaft. small parts loose inside engine or missing. there was a lot of interest shown in these kits on the forums, your not going to like the review I'm posting. I bought this from you based on the acceptable workmanship of your other 2-stroke kits
whoever packaged this kit had to know it was substandard irrespective of the shipping damage."

Spunout · #2 (**permalink**) 10-22-2009, 06:50 PM

I wish people would read more of the FIND A DEALER AND REVIEW thread. could avoid making the BOY GO NOWHERE FAST mistake

joek · #3 (**permalink**) 10-22-2009, 08:15 PM

Quote:

Originally Posted by Spunout

I wish people would read more of the FIND A DEALER AND REVIEW thread. could avoid making the BOY GO NOWHERE FAST mistake

had no complaints about the first two kits or the service fwiw joe

thatsdax · #4 (**permalink**) 10-22-2009, 10:20 PM

did you get it installed yet? How does it run? Let us know. Thanks..

**Bikeguy Joe** · #5 (**permalink**) 10-23-2009, 09:43 AM

Any word from him as to customer service or the lack of it?

Let him know the "world is waiting".

I would deal in a polite and adult manner, he had no way of knowing "what's in the box"....how it gets handled is a different story.

joek · #6 (**permalink**) 10-23-2009, 12:46 PM

Quote:

Originally Posted by Bikeguy Joe

Any word from him as to customer service or the lack of it?.

got this reply-
"jeo:
thank u email us and let us know the problem
this one is new to the market.

so far not many people know how to install or the problem at.
so this kit is for some one interested the kit and challenge for using. so it is why we sell this unit with out warranty and has no installation manual.
please email us more feedback about this kit. so we can forward to factory to redesign or improve in the future.
fee free to email us
thanks"

It was obvious that the engine was repackaged, outer box cut down, inner box has been resealed. engine and controls in bubble wrap thrown in box with exhaust wrapped the same. misc loose parts in zip locks thrown in outer box.

sent this reply-
"rick did you pack this kit for shipment?, as stated my complaint is you either shipped this kit already damaged, or it was damaged due to the way it was packed by you for shipment. this is your mistake. joe"

kicked it to PayPal no response from bgf so far

fwiw joe

Venice Motor Bikes · #7 (**permalink**) 10-23-2009, 12:55 PM

You might ask if you can ship him back the bad kit in exchange for another one?

joek · #8 (**permalink**) 10-23-2009, 01:56 PM

Quote:

Originally Posted by VENICE BOY

You might ask if you can ship him back the bad kit in exchange for another one?

I would have been happy with bgf sending replacements for the damaged/missing parts depending on what is causing the flywheel wobble. fwiw Joe

Venice Motor Bikes · #9 (**permalink**) 10-23-2009, 02:02 PM

When I first started building bikes, I bought about 10 engines from him, & he was very cool about taking care of a couple of problems that I had with them.
Just talk to him polite & honest, & things should go well!

motorbiker · #10 (**permalink**) 10-23-2009, 03:14 PM

Quote:

Originally Posted by joek

got this reply-
"jeo:
thank u email us and let us know the problem
this one is new to the market.

so far not many people know how to install or the problem at.
so this kit is for some one interested the kit and challenge for using. so it is why we sell this unit with out warranty and has no installation manual.
please email us more feedback about this kit. so we can forward to factory to redesign or improve in the future.
fee free to email us
thanks"

It was obvious that the engine was repackaged, outer box cut down, inner box has been resealed. engine and controls in bubble wrap thrown in box with exhaust wrapped the same. misc loose parts in zip locks thrown in outer box.

sent this reply-
"rick did you pack this kit for shipment?, as stated my complaint is you either shipped this kit already damaged, or it was damaged due to the way it was packed by you for shipment. this is your mistake. joe"

kicked it to PayPal no response from bgf so far

fwiw joe

We bought a rear friction drive kit from them a few weeks ago and that is how it was boxed.

The fuel line was plugged up with some kind of white powder and had to be cleaned out before the motor would run.

The channel frame for the friction drive was bent and not square.

Parts were missing and no instructions.

On the other hand it is a heavy duty kit with 2 bearings on the motor side, 1 1/2 " roller that does real well in the rain, 43cc engine that screams all for $169 shipped.

Wish I had bought 2. He sold out.