what I like best is when I have had a problem (even of my own fault), the attitude is 'how can we prevent this from happening again', rather than 'here's a fix we will sell you'

very refreshing after doing the usual vendor/customer dance for so long

__________________
Bill
EZ Motorbike Dealer - Fountain Hills, AZ
www.ezmotorbike.com
azgrampa@gmail.com